Escalated Care Pathway (ECP)

Escalate Collaborative Care is an Escalated Care Pathway (ECP) co-designed with ACC to support clients presenting with complex knee, shoulder and spinal conditions. Patients on the Escalated Care Pathway are assessed by an interdisciplinary team and supported through the health system by a designated Health Navigator.

Further Information for General Practitioners

Download Escalated Care Pathway Info Sheet


A virtual telehealth solution for ECP. We offer telehealth to support GPs and deal with MSK referrals when face-to-face appointments are not possible.

Easy Referrals

Referrals can be sent directly to us via ERMS or email.

MSK Assessments

Our trained clinicians will carry out initial MSK assessments including completing ACC45’s if required.

Overview of benefits
  • Fully funded service
  • Telehealth access
  • Assigned Health Navigator
  • Required equipment provided via courier
  • Fast track to surgery
  • Reduce backlogs
  • Integration with High-Tech Imaging (HTI) pilot